Terms of service

Last updated: October 16, 2026

1. Who we are and agreement to these terms

shop.xxaviation.com (the "Store") is operated by XX Aviation ("we," "us," "our"). By browsing the Store, creating an account, or placing an order, you agree to these Terms of Service and to our Privacy Policy, Refund Policy, Shipping Policy, and Subscription Policy (together, the "Terms"). If you do not agree, do not use the Store.

2. Who may buy

You must be at least 18 years old and able to form a binding contract. If you order on behalf of a company, flight department, FBO, or aircraft operator, you confirm that you are authorized to bind that organization, and "you" includes that organization.

3. Products and descriptions

We sell bottled and canned spring water and curated food, wellness, and hospitality goods made by third parties, including Castle Rock Water, Happier Grocery, Flouwer Co., and Noshinku. We try to describe products, ingredients, and images accurately, but packaging and labels may change. Always read the product label for ingredients, allergens, and warnings before use. Several products contain or are processed with tree nuts and other allergens.

4. Prices, CRV, and taxes

Prices are in U.S. dollars. For water and other beverages delivered in California, prices include the California Redemption Value (CRV) where it applies. Applicable sales tax is calculated at checkout. We may change prices at any time, but changes do not affect orders already confirmed. Subscription price changes follow our Subscription Policy.

5. Orders and acceptance

Your order is an offer to buy. We may accept or decline it, for example because a product is unavailable, an address is outside our delivery area, there is a pricing error, or we suspect fraud. If we cancel an order after you have been charged, we will refund you in full.

6. Payment

You authorize us and our payment processors to charge your selected payment method for each order, including each recurring subscription order. You must provide current, complete, and accurate payment information.

7. Delivery and risk of loss

Delivery is governed by our Shipping Policy. Title and risk of loss pass to you when the order is delivered to the address or location you specified, including when it is left with FBO staff, a front desk, security, or another person at that location.

8. Storage and use after delivery

After delivery you are responsible for storing products as the label directs, including keeping water away from direct sunlight, heat, and chemicals, and for consuming products before their best-by dates. We are not responsible for problems caused by improper storage, handling, or use after delivery.

9. Accounts

You are responsible for keeping your login credentials confidential and for all activity under your account.

10. Intellectual property

The Store's content, including text, graphics, logos, and the XX Aviation name, belongs to us or our licensors. Third-party brand names and marks belong to their owners. You may not copy or reuse Store content without our written permission.

11. Prohibited use

You may not use the Store for unlawful purposes, to resell products without our written consent, to interfere with the Store's security or operation, or to submit false information.

12. Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE STORE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Products made by third parties are covered only by any warranty those manufacturers provide. Nothing in these Terms limits rights you have under law that cannot be waived.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, FLIGHT DELAYS, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE STORE OR A PRODUCT IS LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM. These limits do not apply to liability that cannot be limited by law, such as liability for death or personal injury caused by our negligence.

14. Indemnity

You agree to indemnify us against third-party claims arising from your breach of these Terms or your misuse of products, including resale or improper storage.

15. Dispute resolution and governing law

Before filing any claim, you agree to contact us at support@xxaviation.com and try in good faith to resolve the dispute informally for at least 30 days. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute that is not resolved informally will be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you and we consent to the jurisdiction of those courts. Either party may instead bring an individual claim in small claims court if it qualifies.

16. Changes to these Terms

We may update these Terms by posting a new version with a new "Last updated" date. Changes apply to orders placed after the update. Changes to subscription pricing follow the notice rules in our Subscription Policy.

17. Miscellaneous

If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. These Terms are the entire agreement between you and us regarding the Store.

18. Contact

XX Aviation, 578 E Washington Blvd #827, Marina del Rey, CA 90292, United States. Email: support@xxaviation.com. Phone: +1 833-992-8428.